Returns & Exchanges
At Montura Online Store, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and tagged items. If your new gear doesn't fit or meet your expectations, simply follow our streamlined process for a full refund or exchange.
Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Attach Shipping Label
Print the prepaid return shipping label provided via email and securely attach it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Hand over your package to the designated courier drop-off point and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing